Welcome to BRZ Insurance! We are thrilled to have you as a valued customer. This Fulfillment Policy outlines the terms and conditions governing the fulfillment of insurance policies and services purchased through our website brzinsurance.com with payment processed through Stripe.
1. Policy Processing Time:
Upon successful completion of your insurance policy purchase on our website or hubspot, we will promptly initiate the processing of your application. The processing time may vary depending on the complexity of the insurance coverage required. In the event of any delays or additional requirements, we will promptly notify you through the contact information provided during the application process.
2. Policy Coverage and Documentation:
Once your insurance application is approved and processed, we will furnish you with all essential policy documents, coverage details, and any relevant certificates of insurance through email or our secure online portal. It is of utmost importance to thoroughly review these documents and reach out to us if you have any questions or need clarifications.
3. Policy Modifications and Cancellations:
For any policy modifications or cancellation requests, please contact our dedicated customer support team at 508-603-6777 at your earliest convenience. We will guide you through the necessary steps to make changes to your policy or initiate the cancellation process, as per the terms and conditions of the specific insurance policy.
4. Claims Processing:
In the unfortunate event of a covered loss or claim, we are committed to providing efficient claims processing services. For information on how to initiate a claim, please refer to your policy documents. You may also contact our claims support team at 508-603-6777 to report the claim and receive guidance on the required documentation and next steps.
5. Refunds and Policy Termination:
Refunds for insurance policies will be handled in accordance with the terms and conditions outlined in each specific policy. Should your policy qualify for a refund upon termination, we will process it as per applicable regulations and guidelines. Please be aware that certain policies may include non-refundable premiums or administrative fees, and these will be clearly communicated in your policy documents.
6. Customer Support:
At BRZ Insurance, we prioritize exceptional customer support. Should you have any questions or concerns regarding your insurance policy or the fulfillment process, do not hesitate to reach out to our knowledgeable customer support team at
508-603-6777. We are dedicated to assisting you and providing timely and accurate information to address your inquiries.
7. Changes to the Fulfillment Policy:
We reserve the right to update or modify this Fulfillment Policy at any time to reflect changes in our processes or to comply with legal or regulatory requirements. Any changes to the policy will be effective immediately upon posting the revised version on our website. We encourage you to periodically review this policy to stay informed about how we handle insurance policy fulfillment.
By purchasing an insurance policy from BRZ Insurance, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Fulfillment Policy.
Thank you for choosing BRZ Insurance for your insurance needs. We are committed to providing you with reliable coverage and excellent service.
107 Concord st, Framingham MA 01702
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