BRZ Insurance
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As we mentioned when revealing our resolutions for 2022, one of our goals this year is to be even more connected with you. For this reason, let’s take a closer look at each of BRZ’s communication channels.
According to Neil Patel, “communication channels are means used by companies to contact and build a relationship with their customers. With communication channels, companies and consumers can communicate by phone, internet or physical media.” This goes for both getting in touch with and being contacted by you.
The oldest on our list is also one of the most used communication channels, the telephone is a quick and practical way to solve your problems or resolve your doubts!
Call BRZ at 508-603-6777.
We are on all major social networks bringing you not only quality content, but also valuable information about urgent issues that are happening around us, ways that we support others, and news releases about BRZ.
You can find us on the following networks:
And for a slightly more formal conversation, focused on serving our entrepreneurial customers:
We encourage you to engage with us in our comment sections, participate in our prompts, and take advantage of the inbox!
As good Latinx people that we are, Whatsapp is always a great way to talk to BRZ. Click on this link, or on the button with the Whatsapp logo that is in the lower right corner of every page of our site to be connected directly to BRZ’s Whatsapp.
If you don’t have the urgency of instant messaging or prefer to keep conversations documented, then email is the way to go. Use info@brzinsurance.com to resolve any doubts, request documents, or ask for whatever else you might need.
It is also through email that we send out our newsletters and other important communications to our customers. You can request to be included in our e-mailing list to start receiving these as well.
Well, you’re already here, so we don’t need to elaborate much on this one. You already know our blog is where we put all our dedication to bring quality content, providing important and practical information as experts in all things insurance.
Do you have any questions about a type of insurance, service or even an attraction in Massachusetts? Do a search on the blog you’ll likely find it. If there’s something you want to learn more about, use one of our communication channels to let us know, and we will take your request to heart! We want to write about what it is you’re interested in learning more about!
You can also reach us through our website, either by sending an email via our contact page or requesting an insurance quote by filling out this form.
There you will also find our FAQs – Frequently Asked Questions, which feature the answers to the most frequently asked questions we’ve received, saving you time.
We are at your disposal Monday to Friday from 9 am to 6 pm and Saturday from 10 am to 3 pm, but no message is ever lost! Send us your question or requests through any of the channels listed and we will respond within the first hour of the next day. |
You can find our ratings and reviews on Google and Yelp, channels where you can communicate with other customers, submit reviews, rate our service, and make suggestions. It is almost a communication channel between customers, as the main objective is to share criticism, analysis and opinions about the services you’ve used.
We keep an eye on these channels so that we can better serve our customers and answer any questions that may arise.
At BRZ, you will always be attended by a real person– a human being who is an insurance specialist that speaks your language and understands your pain points. There are no automated or robotic services here. We value complete information and are at your disposal to answer any question, no matter how specific.
Our communication is always direct, from person to person.
We are always on the lookout for new media and internet trends. Our goal is to be in constant expansion and evolution.
What is your favorite communication channel? Which one don’t you like? Tell us through ANY of our communication channels.
BRZ Insurance
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We are an insurance company made by people for people. A community that speaks tyour language, with people who care about your future! Here you can find all the protection and care that a home offers. Come and join us!
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We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to